Rinnai Infinity B26 LPG Continuous Flow Hot Water System
Buy the Rinnai Infinity B26 LPG Continuous Flow Hot Water System online from Hot Water Outlet. Model REU-BM2626W is a high-capacity 26 L/min gas hot water system designed for external wall-mounted installation at homes using a suitable LPG or propane gas supply.
Featuring a 6.0 Star Equivalent Energy Rating, Puretemp™ temperature stability technology, electronic safety monitoring, a compact Japanese-made design and Rinnai's conditional 25-year extended heat exchanger warranty, the Infinity B26 is a practical choice for two-bathroom homes and properties wanting on-demand hot water without a storage tank.
About the Rinnai Infinity B26 LPG Hot Water System
The Rinnai Infinity B26 LPG is an externally mounted continuous flow gas water heater from Rinnai's Infinity B Series.
Unlike a gas storage hot water system, the B26 does not store a fixed volume of heated water. Instead, it heats water as it passes through the unit whenever there is sufficient demand from a hot water outlet.
This provides ongoing hot water without waiting for a storage cylinder to recover, provided the system has a suitable LPG supply, water supply and electrical power.
The B26 has a published nominal delivery capacity of 26 litres per minute at a 25°C temperature rise.
Rinnai identifies the model as suitable for approximately two-bathroom homes, with up to three bathrooms in warmer climates depending on flow rates and hot water usage.
The compact wall-mounted design is useful for customers replacing an older external LPG continuous flow water heater or selecting a gas hot water system where a storage cylinder is not required.
Buy Rinnai Infinity B26 LPG Supply Only
Hot Water Outlet supplies the Rinnai Infinity B26 LPG Continuous Flow Hot Water System as a supply-only product.
Customers can purchase the unit online and arrange installation separately through appropriately licensed plumbing and gas fitting professionals.
Supply-only purchasing suits homeowners, tradespeople, property managers and landlords who have already arranged installation or want to order their replacement hot water system independently.
The supply-only price covers the selected hot water appliance. Installation, old unit removal, disposal, valve kits, gas regulator changes, gas pipework alterations, electrical work, plumbing modifications, pipe covers, recess boxes and compliance upgrades are excluded unless expressly included in the product listing or separately quoted.
Hot Water Outlet does not directly install hot water systems. In selected metro locations, customers may be able to request assistance obtaining quotes from independent licensed local installers after purchase.
Before ordering, confirm that your property uses LPG, that the existing gas supply can support the appliance and that your installation location meets Rinnai's requirements.
Rinnai Infinity B26 LPG Features
26 L/min Continuous Flow
Provides a nominal 26 litres per minute at a 25°C temperature rise, making it suitable for consideration where stronger on-demand hot water capacity is required.
6.0 Star Equivalent Efficiency
Rinnai publishes a 6.0 Star Equivalent Energy Rating, providing an efficient gas hot water option without a continuously heated storage tank.
Puretemp™ Stability Technology
Designed to maintain steadier hot water temperatures during fluctuations in water flow for improved comfort during normal use.
Electronic Safety Monitoring
Advanced electronic controls monitor appliance operation and help regulate water temperature and safety functions.
Enhanced Combustion Technology
Rinnai's Enhanced Combustion Technology supports efficient operation with compatible low-flow shower fixtures.
Compact Wall-Mounted Design
The external wall-mounted format saves the ground area otherwise required by a gas or electric storage hot water cylinder.
Built for Australian Conditions
Includes improved corrosion resistance and Rinnai-listed anti-frost protection down to -20°C when operating within manufacturer requirements.
Status Operation Monitor
Includes an appliance status monitor to provide operating information and assist with system checks.
Optional Water Controllers
Compatible with selected Rinnai water controllers for additional temperature management and convenience where supported.
Extended Warranty Option
A 25-year total heat exchanger warranty is available under Rinnai's extended warranty program, subject to scheduled servicing and conditions.
Rinnai Infinity B26 LPG Specifications
The specifications below are based on Rinnai Australia's published Infinity B26 product information and installation documentation. Confirm the exact LPG configuration and appliance data plate before purchasing.
| Specification | Rinnai Infinity B26 LPG Details |
|---|---|
| Brand | Rinnai |
| Product Range | Infinity B Series |
| Model | Infinity B26 |
| Product Code | REU-BM2626W |
| Gas Type | LPG / Propane version |
| System Type | Continuous flow gas water heater |
| Installation Location | External / outdoor |
| Nominal Flow at 25°C Rise | 26 L/min |
| Nominal Flow at 20°C Rise | 26 L/min |
| Minimum Operating Water Flow | 1.5 L/min |
| Water Pressure Minimum | 200 kPa |
| Water Pressure Maximum | 1000 kPa |
| Gas Energy Rating | 6.0 Star Equivalent |
| LPG Gas Input Minimum | 16 MJ/h |
| LPG Gas Input Maximum | 199 MJ/h |
| Electrical Consumption | 68 W |
| Factory Default Temperature | 50°C or 60°C depending on configuration |
| Hot Water Connection | 20mm |
| Cold Water Connection | 20mm |
| Gas Connection | 20mm |
| Unit Height | 531mm |
| Height Including Brackets | 571mm |
| Unit Width | 351mm |
| Depth Including Brackets | 202mm |
| Approximate Weight | 15–15.5kg, depending on Rinnai specification reference |
| Unit Colour | White |
| Status Monitor | Yes |
| Temperature Stability | Rinnai Puretemp™ |
| Safety Controls | Electronic safety monitoring |
| Manufacturing | Japanese design and manufacturing |
| Heat Exchanger Warranty | 12-year standard; up to 25 years total with eligible scheduled service program |
The stated 26 L/min performance is measured at specified temperature-rise conditions. Actual usable hot water flow depends on incoming water temperature, outlet temperature, available water pressure, gas supply and simultaneous demand.
Rinnai may update specifications and product configurations. Refer to the current official documentation for the exact appliance supplied.
Rinnai Infinity B26 LPG vs Natural Gas
The Rinnai Infinity B26 range is available in LPG and natural gas configurations.
This page is for the LPG / propane configuration, designed for properties using a compatible LPG gas supply.
Rinnai B26 LPG
Designed for properties with suitable LPG or propane supply arrangements, including applicable bottled gas installations.
- Fuel type: LPG / Propane
- 26 L/min nominal capacity
- Outdoor continuous flow
- Requires compatible regulator and gas supply
- Must be selected in the correct LPG configuration
Rinnai B26 Natural Gas
Designed for properties connected to a suitable natural gas supply.
- Fuel type: Natural Gas
- 26 L/min nominal capacity
- Outdoor continuous flow
- Requires compatible natural gas supply
- Separate gas configuration from LPG
Natural gas and LPG appliances are not interchangeable. Confirm your property's gas supply and select the correctly configured B26 model. Gas supply compatibility and installation requirements must be checked by an appropriately licensed gas fitter.
Rinnai B26 LPG Continuous Flow Hot Water
The Rinnai Infinity B26 heats water as it passes through the appliance rather than maintaining a large heated storage cylinder.
When a hot water tap is opened and the minimum operating flow is reached, the system activates and uses its gas burner and electronic controls to heat the incoming water.
This makes continuous flow systems suitable for customers wanting hot water on demand, provided the incoming water, LPG supply and electrical power are suitable.
Unlike a storage water heater, the B26 does not have a fixed volume of stored hot water that becomes exhausted before reheating.
However, its maximum flow capacity remains limited by the temperature rise required and the appliance's operating conditions.
Using several showers and taps simultaneously can reduce the available flow at individual fixtures if the combined demand exceeds the system's capacity.
26 L/min Flow Rate at a 25°C Temperature Rise
Rinnai publishes a nominal hot water flow rating of 26 litres per minute at a 25°C rise for the Infinity B26.
A temperature rise is the difference between the water entering the heater and the heated water leaving it.
For example, heating incoming water from 20°C to 45°C requires a 25°C temperature rise.
Where incoming water is colder or the selected outlet temperature is higher, the heater needs to add more heat to each litre of water. This can reduce the maximum available flow rate.
For this reason, a nominal 26 L/min rating should not be interpreted as a guaranteed combined flow at every tap under all conditions.
When choosing a continuous flow system, compare how many hot water outlets may operate at the same time, their fixture flow rates and the incoming water temperature. The number of bathrooms alone does not determine the correct appliance size.
How Many Bathrooms Does the Rinnai Infinity B26 LPG Suit?
Rinnai describes the Infinity B26 as ideal for two-bathroom homes and suitable for up to three bathrooms in warmer climates under appropriate conditions.
Actual performance depends on the number of hot water outlets used simultaneously, incoming water temperature and the flow requirements of each shower or tap.
The B26 may be suitable for:
- Two-bathroom family homes
- Properties with several shower outlets
- Larger homes using compatible LPG supply
- Selected townhouses and duplexes
- Homes replacing an older external 26 L/min gas unit
- Households with simultaneous hot water demand
- Properties wanting wall-mounted continuous flow hot water
Rinnai also lists compatibility with selected 3 Star WELS-rated low-flow shower fixtures delivering approximately 7.0–9.0 L/min.
Combining high-demand showers with additional kitchen or laundry hot water use can require more capacity than individual bathroom counts suggest.
Rinnai Infinity B26 6.0 Star Equivalent Energy Rating
The Rinnai Infinity B26 has a 6.0 Star Equivalent Energy Rating.
Rinnai uses the term "equivalent" for energy efficiency calculated according to the applicable Australian Standard, with gas appliance energy labels limited to displaying a maximum of six stars.
Continuous flow systems heat water when required and do not maintain a large tank of hot water, helping avoid the standing heat losses associated with many storage systems.
The B26's actual gas running costs depend on:
- LPG prices and supply arrangements
- Household hot water consumption
- Selected water temperature
- Incoming cold water temperature
- Number of outlets used simultaneously
- Fixture flow rates
- Installation and maintenance conditions
The energy rating is useful for comparing gas water heaters but does not guarantee a specific reduction in household LPG bills.
Rinnai Puretemp™ Temperature Stability Technology
The Rinnai Infinity B26 features Puretemp™ temperature stability control technology.
Puretemp™ is designed to help maintain a steadier hot water temperature when normal water-flow fluctuations occur.
This can be especially useful when showers and other hot water outlets operate within the household.
Rinnai also includes electronic safety monitoring and smart temperature management technology to support controlled hot water operation.
Actual temperature stability still depends on the available LPG supply, water pressure, fixture conditions and correct system selection.
Rinnai Infinity B26 LPG Gas Supply Requirements
The Rinnai Infinity B26 LPG has a manufacturer-published gas input range of 16–199 MJ/h.
The maximum 199 MJ/h gas input is an important consideration when assessing the property's gas supply.
The LPG supply must be capable of supporting appliance demand under appropriate operating conditions.
Before ordering, a licensed gas fitter should check:
- Available LPG supply capacity
- Gas regulator compatibility
- Gas pipework sizing
- Required appliance gas pressure
- Other appliances sharing the LPG supply
- Gas isolation and connection arrangements
- Applicable gas fitting and installation requirements
An existing LPG supply does not automatically mean that the pipework or regulator arrangement will support a new 26 L/min continuous flow unit.
A continuous flow appliance can require substantial gas input when operating near full capacity. Confirm the suitability of existing LPG regulators, pipework and connections with an appropriately licensed gas fitter before purchasing.
Rinnai B26 LPG Water Pressure and Minimum Flow
Rinnai lists the following operating requirements for the Infinity B26:
| Water Requirement | Published Specification |
|---|---|
| Minimum Operating Flow | 1.5 L/min |
| Minimum Water Pressure | 200 kPa |
| Maximum Water Pressure | 1000 kPa |
| Nominal Flow at 25°C Rise | 26 L/min |
Properties with insufficient water pressure or flow may experience reduced performance or difficulty maintaining appliance operation.
Where incoming water pressure exceeds the manufacturer's limit, appropriate pressure control may be required.
The licensed installer should confirm water pressure, flow and compatible plumbing arrangements before the unit is connected.
Does the Rinnai Infinity B26 LPG Need Electricity?
Yes. The Rinnai Infinity B26 LPG requires electrical power for its electronic ignition, monitoring and operating controls.
Rinnai lists an electrical consumption of 68 W for the model.
A suitable electrical supply must be available at the selected installation location in accordance with the manufacturer's instructions.
The B26 should not be treated as a gas appliance that operates independently of electricity.
If the existing location lacks a compliant electrical outlet or requires new wiring, appropriate electrical work will need to be arranged separately.
Electrical alterations are not included in the supply-only purchase price unless expressly stated.
Rinnai Infinity B26 LPG Dimensions
The Rinnai Infinity B26 is a compact external wall-mounted water heater.
Rinnai publishes dimensions of 531mm high × 351mm wide × 202mm deep, with the overall height including mounting brackets listed as 571mm.
The unit weighs approximately 15–15.5kg according to Rinnai's current specification references.
Its wall-mounted format may be useful where an existing gas storage system takes up ground space or where a compatible external continuous flow replacement is preferred.
Before ordering, compare the following:
- Available wall space
- Mounting surface suitability
- Hot and cold water connection positions
- LPG gas connection position
- Required electrical access
- Flue terminal clearances
- Nearby doors, windows and ventilation openings
- Access for servicing and future maintenance
- Any optional recess box or pipe cover requirements
Dimensions alone do not establish installation suitability. The location must comply with the manufacturer's current installation instructions and applicable requirements.
Rinnai Infinity B26 LPG Outdoor Installation Only
The Rinnai Infinity B26 REU-BM2626W is designed for external outdoor installation.
The appliance must not be installed internally unless a different manufacturer-approved internal or appropriately flued model is selected for that application.
The outdoor location must meet the current requirements for gas appliance flue terminals, clearances, plumbing, gas supply and electrical connections.
Moving an existing hot water system to a new position can also require additional gas, water and electrical work.
Have your licensed installer confirm the proposed location before ordering, particularly where the building has narrow side access, nearby openings, restricted wall space or unusual gas supply arrangements.
Rinnai Infinity B26 Water Controllers and Accessories
The Infinity B26 is compatible with selected optional Rinnai water controllers and accessories.
Water controllers may provide additional convenience by allowing supported temperature adjustments from suitable control locations.
Depending on the installation, compatible accessories may include:
- Rinnai hot water controllers
- Compatible pipe covers
- Approved recess boxes
- Security or mounting accessories
- Associated plumbing connections
Accessories are not included unless specifically listed as part of the selected product or purchased separately.
Controller compatibility, accessory model numbers and installation requirements should be confirmed against Rinnai's current documentation.
Rinnai Infinity B20 vs B26 LPG
The Rinnai Infinity B20 and B26 are different capacity options within the Infinity B continuous flow range.
Both are available in appropriately configured gas variants, but the B26 is designed for greater nominal hot water flow.
| Comparison | Infinity B20 | Infinity B26 |
|---|---|---|
| Product Family | Infinity B Series | Infinity B Series |
| Nominal Capacity | 20 L/min | 26 L/min |
| Installation Type | Outdoor | Outdoor |
| Gas Options | LPG or Natural Gas variants | LPG or Natural Gas variants |
| Typical Application | Lower simultaneous hot water demand | Higher simultaneous hot water demand |
The B20 may be suitable for smaller households and lower flow requirements, while the B26 offers additional nominal capacity where more outlets may operate simultaneously.
The correct selection depends on fixture flow rates, incoming water temperature, outlet temperature and LPG supply suitability.
Select the continuous flow capacity that suits your household and existing gas supply. A higher-capacity model may require gas supply changes and does not guarantee a better result where water pressure, flow or installation conditions are limiting factors.
Is the Rinnai Infinity B26 LPG Right for Your Home?
The Infinity B26 LPG may suit customers replacing an existing outdoor LPG continuous flow water heater, particularly where the household wants greater nominal hot water flow without installing a storage cylinder.
The B26 LPG May Suit You If:
- Your property uses LPG or propane.
- You need a 26 L/min continuous flow gas water heater.
- You are replacing an external LPG instantaneous system.
- Your household has approximately two bathrooms.
- You want a compact wall-mounted hot water appliance.
- You prefer hot water heated on demand.
- You want Rinnai Puretemp™ temperature stability technology.
- You want a 6.0 Star Equivalent energy rating.
- Your water pressure and flow are suitable.
- Your LPG supply can meet the appliance's gas requirements.
- You have a compliant outdoor installation location.
- You want to purchase the appliance supply only.
Additional Checks May Be Required If:
- The existing appliance uses natural gas rather than LPG.
- The gas pipework is undersized.
- The LPG bottle or regulator arrangement is unsuitable.
- The existing electrical supply needs alteration.
- Water pressure is outside the required range.
- The appliance is being relocated.
- The proposed flue terminal position has insufficient clearance.
- The current pipework or valves need modification.
- You are replacing an old storage water heater.
- Multiple high-flow outlets may operate simultaneously.
What to Check Before Buying the Rinnai B26 LPG
Before ordering, identify the existing hot water system and confirm that the proposed Rinnai B26 model is suitable for your property's gas, water, electrical and outdoor installation arrangements.
| What to Check | Why It Matters |
|---|---|
| Gas Type | Must match the selected LPG appliance. |
| Existing Model | Helps compare replacement suitability and connections. |
| Nominal Flow Rate | Must suit household simultaneous hot water demand. |
| LPG Supply | Must support the appliance's gas input requirements. |
| Water Pressure | Must fall within the manufacturer's operating limits. |
| Water Flow | Must meet the minimum operating requirement. |
| Electrical Supply | Required for ignition and electronic operation. |
| Outdoor Location | Must meet flue terminal and installation clearance requirements. |
| Connections | May require changes to gas or plumbing pipework. |
| Accessories | Controllers, recess boxes and covers may be separate purchases. |
| Delivery Postcode | Determines available delivery options. |
Take a photograph of your existing hot water system and its data plate. Record the existing model number, gas type and installation position. Confirm the existing gas supply capacity and water pressure with your licensed installer before purchasing the B26 LPG.
Rinnai B26 LPG Valves, Connections and Accessories
A continuous flow hot water replacement may require additional components beyond the main water heater.
The correct materials depend on the existing installation and should be confirmed by your appropriately licensed installer.
Plumbing and Gas Connections
- Compatible hot water pipe fittings
- Cold water isolation arrangements
- Suitable gas isolation fittings
- LPG gas connection components
- Water pressure control where required
- Associated connection pipework
Rinnai Accessories
- Compatible water controllers
- Approved pipe covers
- Compatible recess boxes
- Suitable mounting accessories
- Security accessories where applicable
- Electrical connection requirements
Not every listed item is necessary for every installation. Some accessories and connection components are model-specific.
Hot Water Outlet also supplies related hot water valves, fittings, connections, spares and accessories for customers purchasing hot water equipment online.
Rinnai Infinity B26 LPG Hot Water Delivery
Hot Water Outlet offers delivery options for eligible hot water systems in selected metro areas and other available locations across Australia.
Availability depends on the exact product configuration, stock, order timing, delivery postcode and applicable delivery conditions.
Rinnai B26 LPG Brisbane Delivery
Customers in eligible Brisbane metro locations can review delivery options for the Rinnai Infinity B26 LPG before placing their order online.
Rinnai B26 LPG Gold Coast Delivery
Supply-only delivery may be available in selected Gold Coast areas, subject to stock, delivery postcode and service availability.
Rinnai B26 LPG Sydney Delivery
Customers in selected Sydney metro locations can check available delivery arrangements for the LPG B26 model.
Rinnai B26 LPG Melbourne Delivery
Selected Melbourne metro locations may be eligible for delivery depending on product availability and delivery conditions.
Delivery availability and timing should be confirmed for your specific postcode and product before placing an order.
Can I Arrange Installation After Buying the Rinnai B26 LPG?
Yes. Customers can purchase the Rinnai Infinity B26 LPG from Hot Water Outlet supply only and arrange installation independently through appropriately licensed tradespeople.
Hot Water Outlet does not directly install gas hot water systems.
Where available in selected metro areas, customers may be able to request assistance obtaining an installation quote from an independent licensed local installer after purchase.
Separate installation costs can depend on:
- Existing hot water system removal
- Old appliance disposal
- LPG regulator suitability
- Gas pipe sizing or alterations
- Water pressure control
- Electrical supply requirements
- Water pipework changes
- External appliance clearances
- Wall mounting requirements
- Optional accessories
- Compliance upgrades
Installation quote assistance is subject to availability and does not mean installation is included in the supply-only product price.
Rinnai Infinity B26 LPG Warranty
Rinnai lists a 12-year standard heat exchanger warranty for the Infinity B26, with a further 13 years of extended heat exchanger coverage available to eligible customers participating in its scheduled service program.
This provides up to 25 years of total heat exchanger warranty coverage where the conditions for the extended program are met.
| Warranty Feature | Published Information |
|---|---|
| Standard Heat Exchanger Warranty | 12 years, subject to conditions |
| Extended Heat Exchanger Coverage | Additional 13 years subject to the eligible scheduled service program |
| Maximum Advertised Heat Exchanger Coverage | 25 years total, conditions apply |
| Other Component and Labour Coverage | Refer to the current Rinnai warranty booklet for the exact model and application |
The extended warranty is not automatic. Eligibility depends on complying with Rinnai's specified service program and warranty terms.
Review the current manufacturer warranty documentation before ordering, particularly if extended heat exchanger coverage is important to your purchase decision.
Manufacturer warranties operate alongside applicable rights under Australian Consumer Law.
Why Buy Your Rinnai B26 LPG From Hot Water Outlet?
Hot Water Outlet focuses on supplying hot water systems and related components online for Australian homeowners, tradespeople, landlords and property managers.
Supply-Only Purchasing
Order your LPG continuous flow water heater separately from installation and use your preferred licensed installer.
Clear Product Information
Compare model specifications, gas requirements, flow rates and compatibility before purchasing.
Hot Water Parts and Accessories
Shop related hot water valves, fittings, connections and selected accessories alongside your new appliance.
Delivery Options
Check available delivery arrangements for the selected product and your destination postcode before ordering.
Rinnai Infinity B26 LPG Frequently Asked Questions
Answers to common questions about the Rinnai B26 LPG model, hot water performance, gas requirements, product dimensions, warranty and supply-only purchasing.
What is the Rinnai Infinity B26 LPG?
What is the Rinnai B26 product code?
Can I buy the Rinnai Infinity B26 LPG supply only?
Is the Rinnai Infinity B26 LPG or natural gas?
What flow rate does the Rinnai Infinity B26 provide?
How many bathrooms does the Rinnai B26 suit?
What is the energy rating of the Rinnai B26 LPG?
Does the Rinnai B26 LPG run out of hot water?
What is Puretemp™ technology?
Can the Rinnai Infinity B26 LPG be installed indoors?
What are the dimensions of the Rinnai B26?
How much does the Rinnai B26 weigh?
What are the minimum water pressure requirements?
What is the minimum operating water flow?
What is the LPG gas input of the Rinnai B26?
Does the Rinnai Infinity B26 LPG need electricity?
What are the water and gas connection sizes?
Is the Rinnai B26 suitable for low-flow shower heads?
Does the Rinnai Infinity B26 have anti-frost protection?
Can I add Rinnai water controllers?
What is the difference between the Rinnai Infinity B20 and B26 LPG?
Is the Rinnai B26 LPG suitable for replacing an older instantaneous gas heater?
What warranty does the Rinnai Infinity B26 have?
Does Hot Water Outlet install the Rinnai B26 LPG?
Can I request an installation quote after purchasing?
Do you deliver the Rinnai B26 LPG to Brisbane and the Gold Coast?
Can I order the Rinnai B26 LPG for Sydney or Melbourne?
Are water controllers, pipe covers and gas fittings included?
Where can I find the official Rinnai Infinity B26 specifications?
Buy the Rinnai Infinity B26 LPG Continuous Flow Hot Water System
Looking for a Rinnai Infinity B26 LPG hot water system to replace an existing external instantaneous gas water heater or supply for another suitable residential application?
The Rinnai REU-BM2626W LPG combines nominal 26 L/min hot water performance, 6.0 Star Equivalent gas energy efficiency, Puretemp™ temperature stability, advanced electronic controls and compact external installation.
With Rinnai's published suitability for two-bathroom homes and conditional extended heat exchanger warranty coverage of up to 25 years, the B26 offers a high-capacity continuous flow option for properties with a suitable LPG gas supply.
Before purchasing, confirm the correct fuel type, water pressure, electrical supply, gas pipework suitability and outdoor installation requirements with your licensed installer.
Order the Rinnai Infinity B26 LPG Continuous Flow Hot Water System supply only from Hot Water Outlet and check available delivery options for your location.
*The 25-year total heat exchanger warranty requires eligibility for Rinnai's scheduled service program and compliance with applicable terms and conditions.
Tempering Valve and Element Information
*Element size information:
All electric hot water units are supplied as standard with a 3.6kW element unless otherwise stated on the product page, invoice, or order confirmation.
If a different element configuration is requested, such as 1.8kW or 2.4kW, the hot water unit may still arrive with the standard 3.6kW element fitted from the manufacturer. The requested 1.8kW or 2.4kW element will be supplied separately with the order for installation by a suitably licensed electrical contractor or licensed electrical licence holder.
Any element changeover, electrical connection, disconnection, wiring, testing, or modification must be carried out by a licensed electrical contractor or licensed electrical licence holder. Elements must not be changed, connected, modified, or tested by an unlicensed person.
Alternative elements supplied for non-standard configurations may be generic replacement elements and may not be the same brand as the hot water unit unless specifically stated. Generic elements are supplied to suit the requested element size and electrical configuration, but final suitability must be checked by the licensed installer before installation.
1.8kW and 2.4kW elements supplied separately with a hot water unit include a 12-month supply-only parts warranty from the date of purchase, provided the element has been correctly installed by a licensed electrical contractor or licensed electrical licence holder and used under normal operating conditions.
This element warranty covers the replacement supply of the element only. It does not include labour, call-out fees, electrical work, plumbing work, fault finding, removal, reinstallation, testing, travel, downtime, damage caused by incorrect installation, or any other associated costs. Warranty may be declined where the element has been incorrectly installed, dry-fired, modified, damaged, connected to incorrect voltage or wiring, affected by power issues, used in unsuitable water conditions, or installed by an unlicensed person.
Proof of purchase, installer details, electrical licence details, photos, and/or return of the faulty element may be required before a warranty claim is approved.
**Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
Buying a new hot water system or hot water part should be simple. Hot Water Outlet helps you compare hot water systems, valves, thermostats, elements, pipework and fittings in one place, so you can choose the products that suit your home, budget and hot water needs without the back and forth.
Whether you already know exactly what you need or you are still comparing electric, gas, instant gas, gas storage or heat pump hot water options, Hot Water Outlet makes it easier to order with confidence.
Why Customers Choose Hot Water Outlet
Hot Water Systems and Parts in One Place
Shop hot water systems, valves, thermostats, elements, pipework and fittings online from one focused hot water store. Choose the system first, then add the parts and accessories needed for your setup.
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See your hot water system price upfront, then add common valves, fittings or accessories before placing your order. This makes it easier to plan your purchase and compare options before checkout.
Product Details That Actually Help
Key specs, sizing details, tank capacity, flow rate, gas type, energy source, dimensions, warranty information, product features and suitability notes are shown clearly, so you can compare hot water systems properly before you buy.
Valves and Accessories Available
Where relevant, you can add common hot water parts such as tempering valves, pressure relief valves, duo valves, non-return valves, thermostats, elements, pipework and fittings to help complete your order.
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Not sure which hot water system, size, energy type or accessory is right? Hot Water Outlet gives you a clearer way to compare electric hot water systems, heat pump hot water systems, gas storage hot water systems and instant gas hot water units before you order.
Designed To Make Your Decision Easier
Hot Water Outlet is built for customers who want a faster, clearer and more convenient way to buy hot water systems and hot water parts online.
Instead of guessing which product suits your home, searching multiple suppliers, or trying to match accessories separately, you can review the system, compare the specifications and add common hot water parts before checkout.
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Add the valves and accessories you need.
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It is a simpler way to buy the hot water products and parts that matter most.
Important Note
Product suitability can vary by property, existing services, energy source, gas type, available space, connection points, pressure requirements and local compliance requirements. Always check product specifications carefully and confirm the selected hot water system, valves, fittings and accessories are suitable for your property before ordering.
Standard Delivery: 2–8 business days
Express Delivery: 1–4 business days
90% of products are delivered the next business day where stock, postcode eligibility and freight availability allow.
Delivery timeframes are estimates and may vary by product, stock location, delivery postcode, carrier availability and order timing. Wet weather, storms, flooding or unsafe site access may delay delivery and are additional to any advertised or guaranteed freight timeframes.
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