Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System

The Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System is available online from Hot Water Outlet with metro delivery available in selected areas Australia wide.

Customers can purchase the Dux Ecosmart Pro-Series 270L as a supply-only heat pump hot water system and request assistance arranging installation quotes after purchase through licensed local installers in selected metro regions.

The Dux Ecosmart Pro-Series 270L is a high-efficiency heat pump hot water system designed for households with larger hot water demand. With 270L tank capacity, R290 natural refrigerant, fast heat pump recovery, touchscreen tank-mounted control and eligibility for government incentives where requirements are met, it is a strong upgrade option for customers replacing a standard electric storage hot water system.

About the Dux Ecosmart Pro-Series 270L Heat Pump

The Dux Ecosmart Pro-Series 270L is designed for maximum efficiency and powerful hot water recovery. It uses heat pump technology to absorb heat from the surrounding air and transfer that energy into stored water, helping reduce energy use compared with a standard electric water heater.

Dux lists the Ecosmart Pro-Series 270L as suitable for households of up to 7 people on a continuous tariff depending on usage conditions. This makes it a strong option for larger families, busy homes, higher hot water users and customers wanting a more efficient alternative to standard electric storage hot water.

The powerful compressor can heat up to 77 litres of hot water per hour using the heat pump under stated test conditions, allowing a full tank to be heated in around 3.5 hours. This makes the Pro-Series 270L especially useful for homes needing strong recovery performance from a heat pump system.

Buy Dux Ecosmart Pro-Series 270L Supply Only

Order the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System online from Hot Water Outlet with metro delivery available in selected areas across Australia.

This option is ideal for customers who already have a licensed plumber, electrician or installer arranged and only need the unit supplied.

The supply-only product price includes the heat pump hot water system itself.

Installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes, compliance upgrades and additional site requirements are not included unless separately quoted.

Supply-only is ideal for customers searching for:

• Dux Ecosmart Pro-Series 270L price

• Dux Ecosmart Pro-Series 270L heat pump for sale

• Dux 270L heat pump hot water system

• Dux 270DHB36 heat pump

• Dux 270DHB36P plug-in heat pump

• 270L heat pump hot water system supply only

• Dux Pro-Series heat pump water heater

• High recovery heat pump hot water system

Installation Quotes Available After Purchase

Hot Water Outlet does not directly provide installation services.

After purchasing the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System, customers in selected metro areas may request assistance arranging installation quotes through licensed local plumbers and electricians.

Installation quote availability depends on:

• service location

• installer availability

• existing system type

• property access

• plumbing suitability

• electrical requirements

• drainage requirements

• compliance requirements

Additional installation costs may apply for:

• valve upgrades

• electrical upgrades

• drainage changes

• pipework changes

• difficult access

• concrete bases

• old system removal

• disposal

• compliance upgrades

Dux Ecosmart Pro-Series 270L Delivery Brisbane

Hot Water Outlet offers metro delivery for the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System in selected Brisbane areas.

Customers can order online and request assistance arranging installation quotes after purchase where available.

Dux Ecosmart Pro-Series 270L Delivery Gold Coast

Hot Water Outlet offers metro delivery for the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System in selected Gold Coast service areas.

Customers can purchase online and organise installation separately or request help arranging installation quotes after purchase.

Dux Ecosmart Pro-Series 270L Delivery Sydney

Hot Water Outlet offers metro delivery for the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System in selected Sydney metro areas.

Customers can order online with installation quote assistance available after purchase in selected locations.

Dux Ecosmart Pro-Series 270L Delivery Melbourne

Hot Water Outlet offers metro delivery for the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System in selected Melbourne metro areas.

Customers can purchase the system online and request help arranging installation quotes after delivery.

Is the Dux Ecosmart Pro-Series 270L Right for Your Home?

The Dux Ecosmart Pro-Series 270L Heat Pump may be suitable if you are replacing a standard electric storage hot water system and want a high-efficiency heat pump with strong recovery performance.

It is commonly suited to:

• larger families

• high hot water users

• homes with solar PV

• properties on time-of-use tariffs

• customers wanting to reduce energy use compared with a standard electric water heater

Dux lists the Ecosmart Pro-Series 270L as suitable for up to 7 people on a continuous tariff, but real-world suitability depends on shower length, hot water usage, tariff setup, climate, installation location and household habits.

This system may suit you if:

• you are replacing an existing electric hot water system

• you want a 270L heat pump hot water system

• your household has moderate to high hot water demand

• you want fast heat pump recovery performance

• you want a more efficient alternative to standard electric storage

• you want a tank-mounted touchscreen controller

• your property has suitable airflow, drainage and installation space

• your electrical setup is suitable for the selected model

• you prefer supply-only purchase flexibility

Additional installation work may be required depending on:

• existing plumbing condition

• electrical requirements

• drainage requirements

• access limitations

• compliance upgrades

• valve condition

• installation airflow and clearance requirements

Key Features of the Dux Ecosmart Pro-Series 270L

• 270L heat pump hot water system

• Model options include 270DHB36 and 270DHB36P

• Suitable for up to 7 people on a continuous tariff depending on usage

• Uses up to 73.1% less energy than a standard electric water heater under stated conditions

• High Coefficient of Performance of 4.7 under stated test conditions

• Can heat up to 77L of hot water per hour using the heat pump under stated test conditions

• Can heat a full tank in around 3.5 hours under stated conditions

• Powerful compressor for fast and efficient recovery

• R290 natural refrigerant with low global warming potential

• External wraparound copper condenser coil

• Designed for a broad range of water qualities

• Backup element for very low ambient conditions and single shot boost applications

• Auto defrost function for colder climates

• UV and flame resistant polymer top housing

• Similar footprint to electric water heaters it is designed to replace

• Tank-mounted touchscreen controller for scheduling and mode selection

• Can be scheduled to suit solar PV generation or time-of-use tariffs where suitable

• Available in hardwired and plug-in model options

• Eligible for government incentives where requirements are met

• 5-year tank and refrigeration components warranty including labour subject to manufacturer terms

• 1-year other components parts and labour warranty subject to manufacturer terms

Quick Specs

Brand: Dux
Range: Ecosmart Pro-Series Heat Pump
Product: Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System
Model Numbers: 270DHB36, 270DHB36P
Tank Size: 270L
System Type: Heat Pump Hot Water System
Recommended Household Size: Up to 7 people on a continuous tariff depending on usage
Refrigerant: R290 natural refrigerant
Coefficient of Performance: 4.7 under stated test conditions
Heat Pump Recovery: Up to 77 L/hr under stated test conditions
Full Tank Heating Time: Around 3.5 hours under stated test conditions
Controller: Tank-mounted touchscreen controller
Operating Control: Scheduling and mode selection
Model Options: Hardwired and plug-in options available
Condenser Design: External wraparound copper condenser coil
Backup Heating: Backup element for very low ambient conditions and boost applications
Defrost Function: Auto defrost for colder climates
Government Incentive Eligibility: Eligible where requirements are met
Tank and Refrigeration Components Warranty: 5 years including labour subject to Dux warranty terms
Other Components Warranty: 1 year parts and labour subject to Dux warranty terms

High Efficiency Heat Pump Design

The Dux Ecosmart Pro-Series 270L is designed to reduce energy use compared with a standard electric water heater.

Heat pump technology works by absorbing free heat energy from the air and using it to help heat the stored water. This can make the Pro-Series 270L a strong option for households wanting lower hot water running costs, especially when connected to continuous tariffs, time-of-use tariffs or scheduled to run during solar PV generation where suitable.

The Pro-Series 270L is listed with a COP of 4.7 under stated test conditions, meaning it can provide more heat output than the electrical energy it consumes under those conditions.

Powerful Recovery Performance

The Dux Ecosmart Pro-Series 270L is designed for households with larger hot water demand.

The powerful compressor can heat up to 77 litres of hot water per hour using heat pump operation under stated conditions. Dux states this allows the tank to heat from cold to full in around 3.5 hours under specified ambient and water temperature conditions.

This fast recovery performance makes it a strong option for families and high-use households wanting a heat pump that can recover faster than many lower-output models.

Touchscreen Control and Scheduling

The Dux Ecosmart Pro-Series 270L includes an intuitive tank-mounted touchscreen controller for scheduling and mode selection.

This allows the system to be scheduled to operate during lower-cost tariff periods or during times when the home’s solar PV system may be generating excess electricity. This can help households better manage energy use and hot water recovery timing.

R290 Refrigerant and Proven Design

The Dux Ecosmart Pro-Series 270L uses R290 natural refrigerant, which has a low global warming potential compared with many synthetic refrigerants.

The system also uses an external wraparound copper condenser coil. This design keeps the copper away from direct contact with water and helps make the unit suitable for a broader range of water quality conditions.

Government Incentives and STCs

The Dux Ecosmart Pro-Series 270L Heat Pump may be eligible for government incentives where requirements are met.

Eligibility, rebate value and discount structure can vary depending on installation year, location, product model, installer requirements and applicable program rules.

Common Uses

The Dux Ecosmart Pro-Series 270L can be suitable for:

• larger family homes

• high hot water users

• electric hot water system replacement

• heat pump hot water upgrades

• homes replacing a standard electric water heater

• customers wanting fast heat pump recovery

• homes with continuous tariffs

• homes with time-of-use tariffs

• homes with solar PV where heating can be scheduled to suit

• properties needing a 270L heat pump hot water system

Frequently Asked Questions

Can I buy the Dux Ecosmart Pro-Series 270L supply only?

Yes. The Dux Ecosmart Pro-Series 270L can be purchased online as a supply-only product with delivery available in selected metro areas.

Does Hot Water Outlet install heat pump hot water systems?

No. Hot Water Outlet does not directly provide installation services. Customers may request assistance arranging installation quotes after purchase in selected metro areas.

Can I get an installation quote after purchasing?

Yes. Customers in selected metro areas may request help arranging installation quotes through licensed local installers after purchasing the system.

Is delivery available Australia wide?

Metro delivery is available in selected service areas across Australia. Delivery availability may vary depending on location and product type.

How many people is the Dux Ecosmart Pro-Series 270L suitable for?

Dux lists the Ecosmart Pro-Series 270L as suitable for up to 7 people on a continuous tariff. Actual suitability can vary depending on shower length, hot water usage, tariff setup, climate and household habits.

Is the Dux Ecosmart Pro-Series 270L plug-in or hardwired?

The Dux Ecosmart Pro-Series 270L is available in hardwired and plug-in model options. The correct option depends on the product variant selected and the existing electrical setup.

What model numbers are available for the Dux Ecosmart Pro-Series 270L?

Dux lists the Ecosmart Pro-Series 270L model numbers as 270DHB36 and 270DHB36P.

What refrigerant does the Dux Ecosmart Pro-Series 270L use?

The Dux Ecosmart Pro-Series 270L uses R290 natural refrigerant, which has a low global warming potential compared with many synthetic refrigerants.

What is the COP of the Dux Ecosmart Pro-Series 270L?

The Dux Ecosmart Pro-Series 270L is listed with a COP of 4.7 under stated test conditions.

How fast does the Dux Ecosmart Pro-Series 270L recover?

Dux states the Pro-Series 270L can heat up to 77 litres of hot water per hour using the heat pump under stated conditions and can heat a full tank in around 3.5 hours.

What warranty applies to the Dux Ecosmart Pro-Series 270L?

Dux lists the Pro-Series 270L with a 5-year tank and refrigeration components warranty including labour plus 1-year other components parts and labour warranty subject to Dux warranty terms and conditions.

Is the Dux Ecosmart Pro-Series 270L eligible for STCs or rebates?

The Dux Ecosmart Pro-Series 270L may be eligible for government incentives where requirements are met. Eligibility and value can vary depending on location, installation year, program rules and product model.

Is the Dux Ecosmart Pro-Series 270L good for replacing an electric hot water system?

Yes. The Dux Ecosmart Pro-Series 270L is designed as a high-efficiency heat pump alternative to a standard electric water heater where the property has suitable space, airflow, drainage, electrical supply and household hot water demand.

Can the Dux Ecosmart Pro-Series 270L work with solar PV?

Yes. The Pro-Series 270L can be scheduled to operate during periods when solar PV generation may be available depending on the home’s setup, tariff and installation conditions.

What is the difference between the Dux Ecosmart 285L and the Ecosmart Pro-Series 270L?

The Ecosmart 285L is part of the standard Ecosmart heat pump range, while the Ecosmart Pro-Series 270L is designed for high efficiency and stronger recovery performance. The Pro-Series 270L includes a powerful compressor, 77 L/hr heat pump recovery under stated conditions and a 270L tank capacity.

Tempering Valve and Element Information

*Element size information:
All electric hot water units are supplied as standard with a 3.6kW element unless otherwise stated on the product page, invoice, or order confirmation.

If a different element configuration is requested, such as 1.8kW or 2.4kW, the hot water unit may still arrive with the standard 3.6kW element fitted from the manufacturer. The requested 1.8kW or 2.4kW element will be supplied separately with the order for installation by a suitably licensed electrical contractor or licensed electrical licence holder.

Any element changeover, electrical connection, disconnection, wiring, testing, or modification must be carried out by a licensed electrical contractor or licensed electrical licence holder. Elements must not be changed, connected, modified, or tested by an unlicensed person.

Alternative elements supplied for non-standard configurations may be generic replacement elements and may not be the same brand as the hot water unit unless specifically stated. Generic elements are supplied to suit the requested element size and electrical configuration, but final suitability must be checked by the licensed installer before installation.

1.8kW and 2.4kW elements supplied separately with a hot water unit include a 12-month supply-only parts warranty from the date of purchase, provided the element has been correctly installed by a licensed electrical contractor or licensed electrical licence holder and used under normal operating conditions.

This element warranty covers the replacement supply of the element only. It does not include labour, call-out fees, electrical work, plumbing work, fault finding, removal, reinstallation, testing, travel, downtime, damage caused by incorrect installation, or any other associated costs. Warranty may be declined where the element has been incorrectly installed, dry-fired, modified, damaged, connected to incorrect voltage or wiring, affected by power issues, used in unsuitable water conditions, or installed by an unlicensed person.

Proof of purchase, installer details, electrical licence details, photos, and/or return of the faulty element may be required before a warranty claim is approved.

**Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.

A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.

If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.

If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.

Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.

It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.

Buying a new hot water system or hot water part should be simple. Hot Water Outlet helps you compare hot water systems, valves, thermostats, elements, pipework and fittings in one place, so you can choose the products that suit your home, budget and hot water needs without the back and forth.

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Valves and Accessories Available

Where relevant, you can add common hot water parts such as tempering valves, pressure relief valves, duo valves, non-return valves, thermostats, elements, pipework and fittings to help complete your order.

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It is a simpler way to buy the hot water products and parts that matter most.

Important Note

Product suitability can vary by property, existing services, energy source, gas type, available space, connection points, pressure requirements and local compliance requirements. Always check product specifications carefully and confirm the selected hot water system, valves, fittings and accessories are suitable for your property before ordering.

Standard Delivery: 2–8 business days

Express Delivery: 1–4 business days

90% of products are delivered the next business day where stock, postcode eligibility and freight availability allow.

Delivery timeframes are estimates and may vary by product, stock location, delivery postcode, carrier availability and order timing. Wet weather, storms, flooding or unsafe site access may delay delivery and are additional to any advertised or guaranteed freight timeframes.