Dux Ecosmart 285L Heat Pump Hot Water System
The Dux Ecosmart 285L Heat Pump Hot Water System is available online from Hot Water Outlet with metro delivery available in selected areas Australia wide.
Customers can purchase the Dux Ecosmart 285L as a supply-only heat pump hot water system and request assistance arranging installation quotes after purchase through licensed local installers in selected metro regions.
The Dux Ecosmart 285L is an Australian designed and manufactured heat pump hot water system built for larger families and households wanting to reduce hot water running costs. With 285L tank capacity, R290 refrigerant, multiple operating modes, Wi-Fi enabled touchscreen control and eligibility for government incentives where requirements are met, it is a strong upgrade option for customers replacing a standard electric storage hot water system.
About the Dux Ecosmart 285L Heat Pump
The Dux Ecosmart 285L Heat Pump is part of Dux’s third generation Ecosmart heat pump range. It is designed to absorb heat from the surrounding air and use reverse cycle technology to heat stored water more efficiently than a standard electric water heater.
The 285L model is designed for larger families and homes with higher hot water demand. It is commonly suited to households replacing an electric water heater on a continuous tariff or time-of-use tariff and wanting to reduce water heating energy use.
Dux states the Ecosmart 285L model can use up to 71.6% less energy than a standard electric water heater under stated modelling conditions. Actual savings can vary depending on the water heater being replaced, installation location, household hot water use and energy tariff.
The 285L model is also designed with the same tank diameter as selected Dux Proflo 250L and 315L electric water heaters, making it a practical heat pump upgrade option for many replacement situations where the existing footprint is suitable.
Buy Dux Ecosmart 285L Supply Only
Order the Dux Ecosmart 285L Heat Pump Hot Water System online from Hot Water Outlet with metro delivery available in selected areas across Australia.
This option is ideal for customers who already have a licensed plumber, electrician or installer arranged and only need the unit supplied.
The supply-only product price includes the heat pump hot water system itself.
Installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes, compliance upgrades and additional site requirements are not included unless separately quoted.
Supply-only is ideal for customers searching for:
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Dux Ecosmart 285L price
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Dux Ecosmart 285L heat pump for sale
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Dux 285L heat pump hot water system
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Dux 300DHC25 heat pump
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Dux 300DHC25P plug-in heat pump
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285L heat pump hot water system supply only
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Dux Ecosmart heat pump water heater
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Australian made heat pump hot water system
Installation Quotes Available After Purchase
Hot Water Outlet does not directly provide installation services.
After purchasing the Dux Ecosmart 285L Heat Pump Hot Water System, customers in selected metro areas may request assistance arranging installation quotes through licensed local plumbers and electricians.
Installation quote availability depends on:
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service location
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installer availability
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existing system type
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property access
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plumbing suitability
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electrical requirements
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drainage requirements
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compliance requirements
Additional installation costs may apply for:
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valve upgrades
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electrical upgrades
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drainage changes
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pipework changes
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difficult access
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concrete bases
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old system removal
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disposal
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compliance upgrades
Dux Ecosmart 285L Delivery Brisbane
Hot Water Outlet offers metro delivery for the Dux Ecosmart 285L Heat Pump Hot Water System in selected Brisbane areas.
Customers can order online and request assistance arranging installation quotes after purchase where available.
Dux Ecosmart 285L Delivery Gold Coast
Hot Water Outlet offers metro delivery for the Dux Ecosmart 285L Heat Pump Hot Water System in selected Gold Coast service areas.
Customers can purchase online and organise installation separately or request help arranging installation quotes after purchase.
Dux Ecosmart 285L Delivery Sydney
Hot Water Outlet offers metro delivery for the Dux Ecosmart 285L Heat Pump Hot Water System in selected Sydney metro areas.
Customers can order online with installation quote assistance available after purchase in selected locations.
Dux Ecosmart 285L Delivery Melbourne
Hot Water Outlet offers metro delivery for the Dux Ecosmart 285L Heat Pump Hot Water System in selected Melbourne metro areas.
Customers can purchase the system online and request help arranging installation quotes after delivery.
Is the Dux Ecosmart 285L Right for Your Home?
The Dux Ecosmart 285L Heat Pump may be suitable if you are replacing a standard electric storage hot water system and want a more energy-efficient hot water option from an Australian hot water brand.
It is commonly suited to:
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larger families
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homes with higher hot water demand
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properties replacing a 250L or 315L electric water heater
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customers wanting a heat pump with smart controls
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homes wanting lower energy consumption than standard electric storage
This system may suit you if:
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you are replacing an existing electric hot water system
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you want a larger 285L heat pump hot water system
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your household has moderate to high hot water demand
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you want a more energy-efficient alternative to standard electric storage
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you want Wi-Fi enabled control and multiple operating modes
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your property has suitable airflow, drainage and installation space
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your electrical setup is suitable for the selected model
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you prefer supply-only purchase flexibility
Additional installation work may be required depending on:
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existing plumbing condition
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electrical requirements
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drainage requirements
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access limitations
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compliance upgrades
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valve condition
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installation airflow and clearance requirements
Key Features of the Dux Ecosmart 285L
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285L heat pump hot water system
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Model options include 300DHC25 and 300DHC25P
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Designed for larger families and higher hot water demand
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Uses up to 71.6% less energy than a standard electric water heater under stated conditions
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Australian designed and manufactured
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Environmentally friendly low GWP R290 refrigerant
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COP of 4.63 under stated test conditions
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2.5kW heating output for faster recovery
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Patented dual wall heating coil directly immersed in water
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Backup element for very low ambient conditions and single shot boost applications
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Multiple operating modes including Eco, Boost and Holiday
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Wi-Fi enabled touchscreen controller
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Smart Life app control
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Can be scheduled to use excess solar PV generation where suitable
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Full mains pressure hot water
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Single-piece design for easier installation
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Designed for long service life with interchangeable major components
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Anti-corrosive coatings for durability
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UV stable polymers and fire retardant materials
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Dual anodes
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Y-class commercial grade enamel
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50mm insulation
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Polymer base for extended life
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Available in plug-in and hardwired model options
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Eligible for government incentives where requirements are met
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7-year tank warranty subject to manufacturer terms
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3-year refrigeration components warranty including labour subject to manufacturer terms
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1-year other components parts and labour warranty subject to manufacturer terms
Quick Specs
Brand: Dux
Range: Ecosmart Heat Pump
Product: Dux Ecosmart 285L Heat Pump Hot Water System
Model Numbers: 300DHC25, 300DHC25P
Tank Size: 285L
System Type: Heat Pump Hot Water System
Recommended Use: Larger families and higher hot water demand depending on usage
Refrigerant: R290
COP: 4.63 under stated test conditions
Heating Output: 2.5kW via heat pump operation
Recovery Rate: 54 L/hr at 20°C ambient temperature under stated conditions
Boost Recovery: Up to 93 L/hr at 20°C ambient temperature when heat pump and element operate together
Hot Water Pressure: Full mains pressure
Operating Modes: Eco, Boost and Holiday
Controller: Wi-Fi enabled touchscreen controller
App Control: Smart Life app
Model Options: Plug-in and hardwired options available
Tank Design: Dual anodes, Y-class commercial grade enamel, 50mm insulation and polymer base
Government Incentive Eligibility: Eligible where requirements are met
Tank Warranty: 7 years subject to Dux warranty terms
Refrigeration Components Warranty: 3 years including labour subject to Dux warranty terms
Other Components Warranty: 1 year parts and labour subject to Dux warranty terms
Energy Efficient Heat Pump Design
The Dux Ecosmart 285L Heat Pump is designed to use heat from the surrounding air to heat water more efficiently than a standard electric storage water heater.
Heat pump technology works by absorbing free ambient heat energy from the air and transferring it into the stored water. This can help reduce energy use and running costs when the system is correctly selected, installed and used under suitable tariff and household conditions.
The 285L model is listed with a COP of 4.63, meaning it can produce more heat output than the electrical energy it consumes under the stated test conditions.
Smart Wi-Fi Control
The Dux Ecosmart 285L includes a Wi-Fi enabled touchscreen controller and can be controlled through the Smart Life app when connected to the internet.
The app and controller allow users to view system status, check stored water temperature, select operating modes, use boost functions, schedule heating times and help align operation with time-of-use tariffs or excess solar PV generation where suitable.
Australian Designed and Manufactured
The Dux Ecosmart heat pump range is designed and manufactured in Australia for Australian homes and conditions.
The 285L model uses R290 compressor technology, electronic expansion control valves, anti-corrosive coatings, UV stable polymers and fire retardant materials.
Government Incentives and STCs
The Dux Ecosmart 285L Heat Pump may be eligible for government incentives where requirements are met.
Eligibility, rebate value and discount structure can vary depending on installation year, location, product model, installer requirements and applicable program rules.
Common Uses
The Dux Ecosmart 285L can be suitable for:
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larger family homes
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homes with higher hot water demand
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electric hot water system replacement
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heat pump hot water upgrades
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properties replacing a 250L or 315L electric water heater
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customers wanting lower energy use than standard electric storage
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homes with continuous tariffs
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homes with time-of-use tariffs
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homes with solar PV where heating can be scheduled to suit
Frequently Asked Questions
Can I buy the Dux Ecosmart 285L supply only?
Yes. The Dux Ecosmart 285L can be purchased online as a supply-only product with delivery available in selected metro areas.
Does Hot Water Outlet install heat pump hot water systems?
No. Hot Water Outlet does not directly provide installation services. Customers may request assistance arranging installation quotes after purchase in selected metro areas.
Can I get an installation quote after purchasing?
Yes. Customers in selected metro areas may request help arranging installation quotes through licensed local installers after purchasing the system.
Is delivery available Australia wide?
Metro delivery is available in selected service areas across Australia. Delivery availability may vary depending on location and product type.
Is the Dux Ecosmart 285L made in Australia?
Yes. Dux lists the Ecosmart 285L heat pump as Australian designed and manufactured.
Is the Dux Ecosmart 285L plug-in or hardwired?
The Dux Ecosmart 285L range is available in plug-in and hardwired model options. The correct option depends on the product variant selected and the existing electrical setup.
What model numbers are available for the Dux Ecosmart 285L?
Dux lists the 285L Ecosmart heat pump model numbers as 300DHC25 and 300DHC25P.
What refrigerant does the Dux Ecosmart 285L use?
The Dux Ecosmart 285L uses R290 refrigerant, which has low global warming potential compared with many older refrigerants.
What is the COP of the Dux Ecosmart 285L?
The Dux Ecosmart 285L is listed with a COP of 4.63 under stated test conditions.
What warranty applies to the Dux Ecosmart 285L?
Dux lists the Ecosmart 285L with a 7-year tank warranty, 3-year refrigeration components warranty including labour, and 1-year other components parts and labour warranty subject to Dux warranty terms and conditions.
Is the Dux Ecosmart 285L eligible for STCs or rebates?
The Dux Ecosmart 285L may be eligible for government incentives where requirements are met. Eligibility and value can vary depending on location, installation year, program rules and product model.
Is the Dux Ecosmart 285L good for replacing an electric hot water system?
Yes. The Dux Ecosmart 285L is designed as an energy-efficient heat pump alternative to a standard electric water heater where the property has suitable space, airflow, drainage, electrical supply and household hot water demand.
Can the Dux Ecosmart 285L work with solar PV?
Yes. The Dux Ecosmart 285L can be scheduled to run at specific times, which may help households use excess solar PV generation where the home has solar and the tariff setup is suitable.
Does the Dux Ecosmart 285L have app control?
Yes. The Dux Ecosmart 285L can be controlled through the Smart Life app when connected to the internet, allowing users to manage operating modes, schedules and system status.
What is the difference between the 200L and 285L Dux Ecosmart heat pump?
The 200L model is the smaller Ecosmart heat pump option and is commonly suited to smaller families and compact homes. The 285L model provides larger tank capacity and is better suited to larger families or homes with higher hot water demand.
Tempering Valve and Element Information
*Element size information:
All electric hot water units are supplied as standard with a 3.6kW element unless otherwise stated on the product page, invoice, or order confirmation.
If a different element configuration is requested, such as 1.8kW or 2.4kW, the hot water unit may still arrive with the standard 3.6kW element fitted from the manufacturer. The requested 1.8kW or 2.4kW element will be supplied separately with the order for installation by a suitably licensed electrical contractor or licensed electrical licence holder.
Any element changeover, electrical connection, disconnection, wiring, testing, or modification must be carried out by a licensed electrical contractor or licensed electrical licence holder. Elements must not be changed, connected, modified, or tested by an unlicensed person.
Alternative elements supplied for non-standard configurations may be generic replacement elements and may not be the same brand as the hot water unit unless specifically stated. Generic elements are supplied to suit the requested element size and electrical configuration, but final suitability must be checked by the licensed installer before installation.
1.8kW and 2.4kW elements supplied separately with a hot water unit include a 12-month supply-only parts warranty from the date of purchase, provided the element has been correctly installed by a licensed electrical contractor or licensed electrical licence holder and used under normal operating conditions.
This element warranty covers the replacement supply of the element only. It does not include labour, call-out fees, electrical work, plumbing work, fault finding, removal, reinstallation, testing, travel, downtime, damage caused by incorrect installation, or any other associated costs. Warranty may be declined where the element has been incorrectly installed, dry-fired, modified, damaged, connected to incorrect voltage or wiring, affected by power issues, used in unsuitable water conditions, or installed by an unlicensed person.
Proof of purchase, installer details, electrical licence details, photos, and/or return of the faulty element may be required before a warranty claim is approved.
**Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Valves and Accessories Available
Where relevant, you can add common hot water parts such as tempering valves, pressure relief valves, duo valves, non-return valves, thermostats, elements, pipework and fittings to help complete your order.
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Important Note
Product suitability can vary by property, existing services, energy source, gas type, available space, connection points, pressure requirements and local compliance requirements. Always check product specifications carefully and confirm the selected hot water system, valves, fittings and accessories are suitable for your property before ordering.
Standard Delivery: 2–8 business days
Express Delivery: 1–4 business days
90% of products are delivered the next business day where stock, postcode eligibility and freight availability allow.
Delivery timeframes are estimates and may vary by product, stock location, delivery postcode, carrier availability and order timing. Wet weather, storms, flooding or unsafe site access may delay delivery and are additional to any advertised or guaranteed freight timeframes.