iStore 270L Heat Pump Hot Water System

The iStore 270L Heat Pump Hot Water System is available online from Hot Water Outlet with metro delivery available in selected areas Australia wide.

Customers can purchase the iStore 270L as a supply-only heat pump hot water system and request assistance arranging installation quotes after purchase through licensed local installers in selected metro regions.

The iStore 270L is a premium heat pump hot water system designed for larger households wanting efficient, reliable hot water with lower energy use than a conventional electric or gas storage system. With 270L tank capacity, R290 natural refrigerant, WiFi-ready control, smart solar integration, quiet operation and a full 5-year comprehensive parts and labour warranty, it is a strong option for customers wanting to upgrade from standard storage hot water.

About the iStore 270L Heat Pump

The iStore 270L Heat Pump uses air-to-energy heat pump technology to capture ambient heat from the surrounding air and transfer that heat into stored water. This helps reduce reliance on direct electric heating and can lower hot water running costs compared with traditional electric or gas storage systems depending on usage, tariff setup, climate and installation conditions.

The 270L model is designed for larger homes and higher hot water demand. iStore lists it as suitable for households with around 3–6+ members depending on shower length, water usage, tariff setup and household habits.

The system uses R290 natural refrigerant, has a listed COP of approximately 4.82 under stated test conditions, includes built-in timer controls and is WiFi-ready for app-based monitoring, scheduling and temperature adjustment.

Buy iStore 270L Supply Only

Order the iStore 270L Heat Pump Hot Water System online from Hot Water Outlet with metro delivery available in selected areas across Australia.

This option is ideal for customers who already have a licensed plumber, electrician or installer arranged and only need the unit supplied.

The supply-only product price includes the heat pump hot water system itself.

Installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes, compliance upgrades and additional site requirements are not included unless separately quoted.

Supply-only is ideal for customers searching for:

• iStore 270L price

• iStore 270L heat pump for sale

• iStore 270L heat pump hot water system

• iStore PASHW015-270LD-FL02-R290

• 270L heat pump hot water system supply only

• iStore heat pump water heater

• R290 heat pump hot water system

• Large heat pump hot water system

Installation Quotes Available After Purchase

Hot Water Outlet does not directly provide installation services.

After purchasing the iStore 270L Heat Pump Hot Water System, customers in selected metro areas may request assistance arranging installation quotes through licensed local plumbers and electricians.

Installation quote availability depends on:

• service location

• installer availability

• existing system type

• property access

• plumbing suitability

• electrical requirements

• drainage requirements

• compliance requirements

Additional installation costs may apply for:

• valve upgrades

• electrical upgrades

• drainage changes

• pipework changes

• difficult access

• concrete bases

• old system removal

• disposal

• compliance upgrades

iStore 270L Delivery Brisbane

Hot Water Outlet offers metro delivery for the iStore 270L Heat Pump Hot Water System in selected Brisbane areas.

Customers can order online and request assistance arranging installation quotes after purchase where available.

iStore 270L Delivery Gold Coast

Hot Water Outlet offers metro delivery for the iStore 270L Heat Pump Hot Water System in selected Gold Coast service areas.

Customers can purchase online and organise installation separately or request help arranging installation quotes after purchase.

iStore 270L Delivery Sydney

Hot Water Outlet offers metro delivery for the iStore 270L Heat Pump Hot Water System in selected Sydney metro areas.

Customers can order online with installation quote assistance available after purchase in selected locations.

iStore 270L Delivery Melbourne

Hot Water Outlet offers metro delivery for the iStore 270L Heat Pump Hot Water System in selected Melbourne metro areas.

Customers can purchase the system online and request help arranging installation quotes after delivery.

Is the iStore 270L Right for Your Home?

The iStore 270L Heat Pump may be suitable if you are replacing a standard electric storage hot water system and want a larger, efficient heat pump option for a family household.

It is commonly suited to:

• family homes

• larger townhouses

• rental properties

• homes with higher daily hot water demand

• customers wanting to reduce hot water energy use while still keeping strong stored hot water capacity

Real-world suitability depends on household size, shower length, water usage, tariff setup, climate, installation location, airflow, drainage, electrical supply and household hot water habits.

This system may suit you if:

• you are replacing an existing electric hot water system

• you want a larger 270L heat pump hot water system

• your household has around 3–6+ members depending on usage

• you want R290 natural refrigerant

• you want WiFi-ready app control

• you want timer control and smart scheduling

• you want a system that can work well with solar PV timing

• your property has suitable airflow, drainage and installation space

• your electrical setup is suitable for the selected model

• you prefer supply-only purchase flexibility

Additional installation work may be required depending on:

• existing plumbing condition

• electrical requirements

• drainage requirements

• access limitations

• compliance upgrades

• valve condition

• installation airflow and clearance requirements

Key Features of the iStore 270L

• 270L heat pump hot water system

• Premium model for larger households

• Suitable for around 3–6+ household members depending on usage

• Air-to-energy heat pump technology

• R290 natural refrigerant

• COP of approximately 4.82 under stated test conditions

• Can reduce hot water energy use by up to 70% compared with conventional electric systems under suitable conditions

• Designed to reduce energy consumption by around two thirds compared with conventional electric or gas storage systems

• WiFi-ready control

• iStore app monitoring and control

• Built-in timer controls

• Smart solar integration

• Quiet operation

• LCD screen for system configuration

• Outdoor installation suitability where the site is compliant

• 270L tank capacity

• 640mm width

• 1956mm height

• 135kg net weight

• Power input of 0.85kW

• Noise rating of up to 46.6 dB at 1m under listed test conditions

• Full 5-year comprehensive parts and labour warranty under iStore warranty terms

Quick Specs

Brand: iStore
Product: iStore 270L Heat Pump Hot Water System
Model: PASHW015-270LD-FL02-R290
System Type: Air-source heat pump hot water system
Tank Capacity: 270L
Recommended Household Size: Around 3–6+ members depending on usage
Refrigerant: R290 natural refrigerant
Power Input: 0.85kW
COP: Approximately 4.82 at 20°C ambient heating 270L from 15°C to 60°C under stated conditions
Noise Rating: Up to 46.6 dB at 1m under listed test conditions
Dimensions: 640mm wide x 1956mm high
Net Weight: 135kg
Controls: LCD screen, timer control and WiFi-ready app control
Installation Type: Outdoor installation where suitable and compliant
Solar PV Compatibility: Smart solar integration and scheduling support where suitable
Energy Saving Claim: Up to 70% less hot water energy use compared with conventional electric systems under suitable conditions
Warranty: Full 5-year comprehensive parts and labour warranty subject to iStore warranty terms

Larger Heat Pump Capacity for Family Homes

The iStore 270L is designed for households that need more stored hot water than a compact heat pump can provide.

Its 270L capacity makes it a practical option for family homes, larger townhouses, investment properties and households with stronger daily hot water demand. It can be a strong replacement option where the existing system is a larger electric storage water heater and the installation location suits a heat pump setup.

Lower Energy Hot Water

The iStore 270L Heat Pump is designed to use heat from the surrounding air to help heat stored water efficiently.

Instead of relying only on direct electric element heating, the heat pump transfers ambient heat energy into the water. This can help reduce electricity use for hot water when the system is correctly selected, installed and used under suitable conditions.

Actual savings can vary depending on the system being replaced, household demand, tariff setup, installation location, climate, timer settings and whether solar PV is used to support daytime operation.

Smart Solar Integration

The iStore 270L is designed to work well with solar PV setups by using surplus solar energy to heat water where the home, tariff and electrical setup are suitable.

This can make hot water storage act like a practical energy storage solution. Instead of sending excess solar generation back to the grid for a low feed-in return, suitable households may be able to schedule the iStore to heat water during the day and store that hot water for later use.

WiFi-Ready App Control

The iStore 270L is WiFi-ready, allowing customers to connect, monitor and control the heat pump through the iStore app where the system is set up correctly.

Smart control features may include:

• temperature adjustment

• heating schedule control

• performance tracking

• remote monitoring through the app

• better visibility over hot water operation

• easier control around household routines

• scheduling to suit solar PV generation where suitable

R290 Natural Refrigerant

The iStore 270L uses R290 natural refrigerant, which has a very low global warming potential compared with many older refrigerants.

R290 is commonly used in modern heat pump hot water systems because it supports strong heat transfer performance while helping reduce environmental impact.

Quiet Operation

The iStore 270L is designed for quiet operation, with a listed noise level of up to 46.6 dB at 1m under test conditions.

This makes it a practical option for residential homes where heat pump placement, airflow and sound management matter.

Installation location is still important. Airflow, wall placement, neighbouring rooms, boundary position and hard surfaces can affect how sound is experienced on-site.

Common Uses

The iStore 270L can be suitable for:

• electric hot water system replacement

• heat pump hot water upgrades

• family homes

• larger townhouses

• rental properties

• investment properties

• homes with higher daily hot water demand

• homes with 3–6+ members depending on usage

• customers wanting lower energy use than standard electric storage

• customers wanting solar PV hot water scheduling

• customers wanting a larger R290 heat pump

Frequently Asked Questions

Can I buy the iStore 270L supply only?

Yes. The iStore 270L can be purchased online as a supply-only product with delivery available in selected metro areas.

Does Hot Water Outlet install heat pump hot water systems?

No. Hot Water Outlet does not directly provide installation services. Customers may request assistance arranging installation quotes after purchase in selected metro areas.

Can I get an installation quote after purchasing?

Yes. Customers in selected metro areas may request help arranging installation quotes through licensed local installers after purchasing the system.

Is delivery available Australia wide?

Metro delivery is available in selected service areas across Australia. Delivery availability may vary depending on location and product type.

What is the model number for the iStore 270L?

The iStore 270L R290 model is listed as PASHW015-270LD-FL02-R290.

What is the tank capacity?

The iStore 270L has a listed tank capacity of 270 litres.

How many people is the iStore 270L suitable for?

The iStore 270L is commonly suited to larger households, generally around 3–6+ members depending on shower length, water usage, tariff setup and household habits.

What refrigerant does the iStore 270L use?

The iStore 270L uses R290 natural refrigerant.

What is the COP of the iStore 270L?

The iStore 270L has a listed COP of approximately 4.82 at 20°C ambient heating 270L from 15°C to 60°C under stated test conditions.

What is the noise level of the iStore 270L?

The iStore 270L is listed with a noise level of up to 46.6 dB at 1m under test conditions.

What are the dimensions of the iStore 270L?

The iStore 270L is listed at 640mm wide x 1956mm high.

How much does the iStore 270L weigh?

The iStore 270L has a listed net weight of 135kg.

Can the iStore 270L be installed outdoors?

Yes. The iStore 270L is designed for outdoor installation where the site is suitable and compliant. It works best in a well-ventilated location with suitable airflow, drainage, access and clearances.

Is the iStore 270L WiFi-ready?

Yes. The iStore 270L is WiFi-ready and can be connected to the iStore app for monitoring, scheduling, temperature adjustment and performance tracking where the system is set up correctly.

Can the iStore 270L work with solar PV?

Yes. The iStore 270L is designed for smart solar integration and can help use surplus solar energy to heat water where the home’s solar, electrical setup, tariff and installation conditions are suitable.

Is the iStore 270L suitable for replacing an electric hot water system?

Yes. The iStore 270L can be a practical heat pump replacement option for selected electric hot water systems provided the property has suitable space, airflow, drainage, electrical supply and plumbing conditions.

Can the iStore 270L reduce running costs?

Yes. iStore states the 270L model can reduce hot water energy use by up to 70% compared with conventional electric systems under suitable conditions. Actual savings depend on household usage, climate, tariff setup, installation conditions and the system being replaced.

What warranty does the iStore 270L have?

The iStore 270L is listed with a full 5-year comprehensive parts and labour warranty subject to iStore warranty terms and installation requirements.

What is the difference between the iStore 180L and iStore 270L?

The iStore 180L is the smaller model and is better suited to smaller households, apartments and townhouses. The iStore 270L provides more stored hot water capacity and is generally better suited to family homes, larger households or higher daily hot water demand.

Tempering Valve and Element Information

*Element size information:
All electric hot water units are supplied as standard with a 3.6kW element unless otherwise stated on the product page, invoice, or order confirmation.

If a different element configuration is requested, such as 1.8kW or 2.4kW, the hot water unit may still arrive with the standard 3.6kW element fitted from the manufacturer. The requested 1.8kW or 2.4kW element will be supplied separately with the order for installation by a suitably licensed electrical contractor or licensed electrical licence holder.

Any element changeover, electrical connection, disconnection, wiring, testing, or modification must be carried out by a licensed electrical contractor or licensed electrical licence holder. Elements must not be changed, connected, modified, or tested by an unlicensed person.

Alternative elements supplied for non-standard configurations may be generic replacement elements and may not be the same brand as the hot water unit unless specifically stated. Generic elements are supplied to suit the requested element size and electrical configuration, but final suitability must be checked by the licensed installer before installation.

1.8kW and 2.4kW elements supplied separately with a hot water unit include a 12-month supply-only parts warranty from the date of purchase, provided the element has been correctly installed by a licensed electrical contractor or licensed electrical licence holder and used under normal operating conditions.

This element warranty covers the replacement supply of the element only. It does not include labour, call-out fees, electrical work, plumbing work, fault finding, removal, reinstallation, testing, travel, downtime, damage caused by incorrect installation, or any other associated costs. Warranty may be declined where the element has been incorrectly installed, dry-fired, modified, damaged, connected to incorrect voltage or wiring, affected by power issues, used in unsuitable water conditions, or installed by an unlicensed person.

Proof of purchase, installer details, electrical licence details, photos, and/or return of the faulty element may be required before a warranty claim is approved.

**Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.

A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.

If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.

If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.

Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.

It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.

Buying a new hot water system or hot water part should be simple. Hot Water Outlet helps you compare hot water systems, valves, thermostats, elements, pipework and fittings in one place, so you can choose the products that suit your home, budget and hot water needs without the back and forth.

Whether you already know exactly what you need or you are still comparing electric, gas, instant gas, gas storage or heat pump hot water options, Hot Water Outlet makes it easier to order with confidence.

Why Customers Choose Hot Water Outlet

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See your hot water system price upfront, then add common valves, fittings or accessories before placing your order. This makes it easier to plan your purchase and compare options before checkout.

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Key specs, sizing details, tank capacity, flow rate, gas type, energy source, dimensions, warranty information, product features and suitability notes are shown clearly, so you can compare hot water systems properly before you buy.

Valves and Accessories Available

Where relevant, you can add common hot water parts such as tempering valves, pressure relief valves, duo valves, non-return valves, thermostats, elements, pipework and fittings to help complete your order.

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Add your hot water unit and selected parts to cart in one order, instead of searching across multiple suppliers for systems, valves, fittings and accessories.

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Not sure which hot water system, size, energy type or accessory is right? Hot Water Outlet gives you a clearer way to compare electric hot water systems, heat pump hot water systems, gas storage hot water systems and instant gas hot water units before you order.

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Hot Water Outlet is built for customers who want a faster, clearer and more convenient way to buy hot water systems and hot water parts online.

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Order online with confidence.

It is a simpler way to buy the hot water products and parts that matter most.

Important Note

Product suitability can vary by property, existing services, energy source, gas type, available space, connection points, pressure requirements and local compliance requirements. Always check product specifications carefully and confirm the selected hot water system, valves, fittings and accessories are suitable for your property before ordering.

Standard Delivery: 2–8 business days

Express Delivery: 1–4 business days

90% of products are delivered the next business day where stock, postcode eligibility and freight availability allow.

Delivery timeframes are estimates and may vary by product, stock location, delivery postcode, carrier availability and order timing. Wet weather, storms, flooding or unsafe site access may delay delivery and are additional to any advertised or guaranteed freight timeframes.